Hi, We have warehouses in Cardiff, so dont worry, we promise that all our products are shipped from Cardiff, UK using royal mail. Please feel free to contact us if you have any questions.We have professional customer service to serve you.
1. Free UK Shipping: We offer Worldwide shipping and FREE Shipping for deliveries within UK.
2. Cheap Price: All the products we provide are best quality products and they offered at lower price compared to other similar kind of products.
3. High Quality: All the products you purchase from our store are 100% tested and quality guaranteed with 30 days money back guarantee (Subject to Terms and Conditions).
4. Fast Delivery: Once you place your order with us, we will dispatch your goods within 24 hours and inform you of the shipment status.
5. Quick response: A strong and professional customer services team is available for you to solve any possible doubts and answer any questions you may have about our offerings.
6. Secure Shopping: Customer Safety and Security is the top priority at our store. We ensure the security of all transactions on the website by using advanced web security like 128bit data encrytion and robust secure backend systems. This ensures all your sensitive personal information is securely exchanged over the internet.
We accept payment by MasterCard, VISA, as well PayPal. Our prices are subject to change without notice.
Please ensure your address reflects your choice of delivery location. Otherwise we are not able to replace for free.
All of our orders are shipped within the same working day if they are placed by 2pm.
All items over ￡30 will be shipped by Royal Mail 48 Hour Tracked and will be delivered in 2 or 3 working days,if not,can you please contact us check the status and make sure right shipping address.
All items ordered by buyers out of UK will be shipped by Royal Mail Air Mail or Small Parcel, these items over ￡40 will be shipped with tracking,usually it will take 5 to 7 working days to be delivered,if not,please do not hesitate to contact us for status of shipping and make sure your correct shipping address.
We are able to offer combined shipping discounts.
*Working days are Monday to Friday and exclude weekends and public bank holidays. Don't worry if we can't reply to the email on the weekend in time. We will respond to you as soon as we see your email.
We offer a 28 days cooling off period on all purchases.
Any direct negative feedback and neutral feedback can solve nothing. We promise to try our best to satisfy every customer; and only via communication can solve problems.
If buyers receive faulty items or are not satisfied with the items, please feel free to contact us.
Please return your item within 7 days of receipt.
Unwanted items may be returned to us only if the following occurs:
1) We have been notified via email within 7 days
2) Any accessories/parts in sealed bags remain
3) The item arrives back here in re-saleable condition(unmarked)
4) Postage fees will not be refunded
5) Replacement only for broken products or ruined products
Please include full name, address details and ebay item number with your return including your reason for returning your item,for hygiene reasons we cannot accept cosmetics returns
We pride ourselves on a quality service and we are happy to address any concerns.
Contact us via the eBay messaging system, we try our best to reply to your emails as soon as possible.
(Any direct negative feedback and neutral feedback can solve nothing. We promise to try our best to satisfy every customer; and only via communication can solve problems.
If buyers receive faulty items or are not satisfied with the items, please feel free to contact us,we will provide you with a satisfactory solution.)
